Data We Collect and Why We Use It
When you open an account, we collect the details you provide — your name, email address, phone number, and the payment method you connect, whether that is bKash, Nagad, or Rocket. We also collect transactional data: deposit amounts, withdrawal requests, and the wallet reference numbers your
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payment app generates. On the device side, we log your IP address, browser type, and session timestamps to keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad,
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and Rocket — is limited to what those services need to complete your transaction. We may retain account records for as long as required by applicable law or our internal compliance process, and that retention period can vary depending on your region. If you close your
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account, we will confirm what data we hold and how long we keep it. You can ask us to review or correct any personal information on file at any time by reaching our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.